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Julie O’Connor, COO for Johnston Asset Management, details how she guided the firm away from a billing system based on a massive Excel spreadsheet and to an automated platform.
It’s likely that Julie O’Connor, the chief operating officer (COO) for Johnston Asset Management, doesn’t miss the burden of sorting through the endless cells, rows and add-ins of a gigantic Microsoft Excel spreadsheet to complete the invoicing process for the SEC-registered investment advisor based in Stamford, Conn. “We were running our fee bills out of...
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