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Chris Wooten at NICE Actimize speaks to FTF News about the vendor’s new offering intended to help firms find all forms of risky behavior.
(Gone are the days when financial services firms could tightly control contact between staff and clients and limit the behavior that facilitates transactions. But, in 2022, firms have to capture a growing list of digital interactions such as unified communication (UC) and web collaboration platforms such as the popular Microsoft Teams, Zoom, Symphony, and Cisco...
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