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A Global Relay report finds firms are concerned about A.I.’s shortcomings and the recordkeeping woes of off-channel communications.
Systems that use Generative A.I. (GenA.I.) technologies and communications based upon the WhatsApp instant messaging (IM) and voice-over-IP (VoIP) service are high on the lists of compliance risks at financial services firms, according to a new survey from Global Relay, a provider of digital communications and recordkeeping. Global Relay’s second annual “Data Insights Report: Communication...
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