Paul Clapis, director of product management at SunGard’s IntelliMatch, tells FTF News that managed services, data intelligence and liquidity monitoring will be top of mind at the conference.
Q: What will be the hot SWIFT-related ops trends?
A: We anticipate three major themes at SIBOS this year: managed services, data intelligence/data mining and liquidity monitoring. These may not be formal themes, but we believe they will be focal points for many discussions and presentations at this key banking event.
Paul Clapis, director of product management, SunGard IntelliMatch.
Q: Why do you think these trends are underway?
A: Managed services: We are seeing a significant increase in the number of our new and existing customers moving to managed services. The driver is primarily cost reduction of operations but a key secondary driver is improved quality, since the best managed services operations are building centers of excellence with dedicated teams of subject matter experts and product experts.
Data intelligence: Everyone is talking about understanding Big Data and the term has become a buzzword in many circles. Yet the industry hasn’t completely figured out how to harness the potential of Big Data and intelligent systems. I anticipate significant breakthroughs in predictive analytics and data intelligence in the next few years.
Liquidity monitoring: Regulatory compliance will be a huge driver for growth of tools and reporting in this area in 2015 and beyond. Financial institutions that move rapidly to adopt liquidity monitoring will see significant benefits, including reduced financial risk.
Q: What SWIFT-related product trends have you seen among your clients for this year?
A: We are seeing a trend toward adoption of SWIFT Exceptions and Investigations and SWIFTNet due to a significant increase in the number of exceptions under SEPA [the Single Euro Payments Area]. With payment exceptions currently running at 1 to 2 percent, we anticipate an increase to 4 to 8 percent in the coming years.
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