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While social media has greater acceptance among financial services firms, there’s a gap between those companies that permit social media and those that effectively archive and monitor social media interactions, says Stephen Marsh, the founder and CEO of Smarsh.
Entrepreneur Stephen Marsh founded Smarsh in 2001 as a cloud-based archiving and compliance solution provider for electronic communications. Before Smarsh, he was head of product management and development at CCBN, now a division of Thomson Financial. He also served in key positions at Fidelity Investments and Morgan Stanley Dean Witter. In addition to his work...
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