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The firm is using an integrated voice recognition-artificial intelligence system from Nomura Research Institute to monitor calls between investors and sales representatives.
Mizuho Securities Co. has deployed for its Tokyo headquarters a call monitoring system that integrates voice recognition and artificial intelligence (AI) technologies, and that helps the firm speed up its compliance analysis of communication between investors and sales representatives. The deployment combines voice recognition and A.I. offerings from Nomura Research Institute, Ltd. (NRI), a consulting...
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