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Panelists at an industry conference this week say outsourcing makes a lot of sense, but firms have to think first before diving in.
As regulatory burdens continue to bear down on firms, the many flaws of manual, legacy or otherwise outdated systems and processes are becoming increasingly apparent, leading more and more firms to view outsourcing as an attractive option. Yet outsourcing will lead to disruptions among staff — perhaps even layoffs — and will change the role...
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