Custodian bank BNY reports that it has implemented a voice and communication surveillance platform from provider Behavox that uses artificial intelligence (A.I.) technologies to create insights from structured and unstructured corporate data, officials say. The software-as-a-service (SaaS) implementation of Behavox’s Quantum platform encompasses BNY’s communication channels across 16-plus languages. “BNY is benefiting from Behavox’s flagship… Read More >>