Online broker Interactive Brokers has added trading and portfolio management tools to its web-based Advisor Portal that are intended to help financial advisors “streamline client account management,” officials say. The additional features emanate from the firm’s flagship Trader Workstation desktop platform. The latest enhancements are: Portfolio View: This feature provides “an overview of client account… Read More >>
Fenergo Applies A.I. to Client Lifecycle Management
Fenergo, a know-your-customer (KYC) and client management provider, has launched client lifecycle management (CLM) capabilities that use artificial intelligence (A.I.) to improve operational efficiencies, onboarding, and end-user experiences while cutting the costs of KYC and anti-money laundering (AM) compliance, officials say. The introduction of A.I. to Fenergo’s CLM via Amazon Bedrock is intended to help… Read More >>
ESG Boosts Client Engagement via Social Media: Q&A
(A survey conducted by digital client engagement vendor Hearsay Systems, which focuses on financial services markets, has revealed that “principles-based messaging” is achieving the highest engagement rates for financial services firms, particularly financial advisors and agents. Such messaging refers to Environmental, Social, and Governance (ESG) criteria, and efforts to involve more women and more diversity… Read More >>
