Yext, Inc., a digital presence company, is acquiring Hearsay Systems, a compliance provider for digital communications, for $125 million and will add Hearsay’s offerings to its own, officials say. Yext will also augment the combined offerings with artificial intelligence (A.I.) technologies, officials add. Yext applies A.I. and machine learning technologies to customer engagement, automated workflows… Read More >>
Hearsay Updates System as SEC Readies New Rules
Financial services firms have about six weeks to comply with a new SEC rule that regards testimonials as advertisements, and many perceive the changes they will need to make as daunting. Hearsay Systems, a social media compliance, and digital client engagement provider, reports that it has updated its compliance capabilities to help firms come up… Read More >>
FTF News Launches Live Interviews
At FTF and FTF News, we have a history of trying new ways of providing you with compelling, relevant content about major trends, changes, and innovations in the securities operations industry. We hope you like what we are doing, and we appreciate your support for the news service, which launched 10 years ago! In keeping… Read More >>
Industry Passes SIFMA-led Regulation SCI Tests
100 Firms & 80 Organizations Took Part in the SCI Tests The Securities Industry and Financial Markets Association (SIFMA) reports that it led “a successful business continuity test” on Saturday, Oct. 24, an annual effort mandated by the SEC’s Regulation Systems Compliance and Integrity (SCI). The industry-wide test was combined with a large-scale connectivity evaluation…. Read More >>
Social Media Compliance Alerts Decreasing: Q&A
(Editor’s note: Hearsay Systems, a digital communications and workflow solutions vendor, recently released its 2019 Financial Services Social Media Content Study, which analyzes content across clients’ social media programs. The study reviewed social media data from 110,150 financial services professionals at 32 U.S. firms, including wealth management companies. “Teams now grasp the power of social… Read More >>
Hearsay’s Solution Helps Advisors Do More While Mobile
Hearsay Systems recently released a mobile solution, Advisor Actions, intended to help end-users working in financial services turn their mobile phones into systems that quickly prioritize tasks and then access business intelligence (BI), customer relationship management CRM), and other core platforms. “Broker-dealers and asset managers navigate complex and fast-moving transaction workflows that necessitate customer outreach,”… Read More >>
LinkedIn Redesign Spurs Compliance Concerns
(Editor’s Note: LinkedIn, the social media networking platform for businesses and employment, has become a favorite social outlet for financial services firms that want to spread the word about their offerings. However, LinkedIn has gone through a major redesign, which has caused financial services firms to be concerned about how user interface and other changes… Read More >>
Hearsay Welds Predictive Technology to Social Media Compliance
The predictive capabilities of artificial intelligence (AI) and machine learning are playing major roles in the next generation version of the social media compliance system from Hearsay Systems, (formerly Hearsay Social). The updated Hearsay compliance platform uses predictive technology, embodied in the new Risk Meter feature, “to reduce false alerts and help compliance teams focus… Read More >>
Hearsay Systems Takes On Text Messaging Compliance
New Console Captures Texts Advisors and office staff can now efficiently exchange and track client texts from new web-based Texting Console Hearsay Systems, an electronic communication compliance provider for financial services and insurance firms, recently unveiled a “Texting Console for Hearsay Messages” that is intended to help advisors send compliant texts to clients. Text messaging… Read More >>
Hearsay Bolsters Platform with Predictive Analytics
Hearsay Systems says it has bolstered the Hearsay 360 client engagement solution for financial advisors with predictive analytics, intended to help financial services firms speed up compliance reviews and improve workflows. The new features and functions have been inspired by the work of Hearsay’s data science staff, officials say. The goal was to provide compliance… Read More >>